The New Xytech Is Here: 18 Months in the Making, Built for What's Next

Last week, we launched the most significant update to Xytech in our company's history.

But this isn't just a product update. It's the result of 18 months of focused investment, customer conversations, and a fundamental rethinking of what media operations software should be in 2026 and beyond.

If you're a current Xytech customer—whether you're running on-premises or already in the cloud—this release was built with you in mind. And if you've been a loyal ScheduALL customer waiting for the right moment to plan your move, that moment is now.

The Work Behind the Release

Eighteen months ago, we made a decision: it was time to invest deeply in the foundation of Xytech. Not just incremental improvements, but the kind of infrastructure work that would position us—and our customers—for the next decade of innovation.

We partnered with AWS to rebuild our cloud infrastructure from the ground up. We listened to our customers about what was working, what wasn't, and what they needed to stay competitive. We studied the industry—where media operations are heading, how AI is reshaping workflows, and what it takes to be the scheduling and resource management platform that our industry actually needs.

The result is a platform that's faster, smarter, more reliable, and ready for the AI-powered future that's already arriving.

For Our ScheduALL Customers: We Are Keeping Our Promise

When Fabric merged with Xytech, we knew it was a mistake to discontinue support of SchedulALL because Xytech’s platform wasn’t feature ready.  We made a commitment: we would bring the best of ScheduALL into Xytech, and we would give longtime ScheduALL customers a clear path forward.

This release is the beginning - delivering on that promise and going forward from here. We've achieved feature parity for the major functionality that ScheduALL customers depend on—the transmission management, the scheduling workflows, and the integrations you've built your operations. And now you can have modern infrastructure with the full support of our global team.

For Our On-Prem Xytech Customers: The Case for Cloud

We know the question you're asking: Why should we move now?

It's a fair question. If your on-prem installation is stable and your team knows how to manage it, change feels like risk. We get it.

But here's what's changed: the gap between on-prem and cloud is no longer just about convenience. It's about capability.

In the cloud, you get:

• Monthly feature releases delivered seamlessly through our teams, not yours.

• 99.95% uptime SLA with built-in disaster recovery, Multi-AZ database replication, and auto-failover

• 24/7 global support from teams in the US, UK, and our new Buenos Aires operations center

• Freedom from infrastructure management—no more patching servers, managing backups, or planning hardware refreshes

• A new modern easy to use UI across the application - along with our AI scheduling tool - coming in April.  These future forward enhancements will only be available to our cloud customers—capacity planning, intelligent scheduling, budgeting and features we haven't even announced yet

What We Built: The Technical Foundation

For those who want the details, here's what's under the hood:

Enterprise AWS infrastructure: We rebuilt on AWS with infrastructure-as-code, meaning every deployment is consistent, repeatable, and auditable. Load-balanced application servers, RDS Multi-AZ databases, Amazon FSx file storage, and real-time monitoring across the stack.

Security and compliance: Network segmentation via VPC, OpenID and JWT authentication, encryption at rest and in transit, and SOC 2 compliant infrastructure. Your data is protected by the same security architecture that powers the world's most demanding enterprises.

A platform ready for AI: We've architected the system to support Amazon Bedrock and the AI services that will define the next generation of media operations. Intelligent scheduling, predictive capacity planning, natural language interfaces—they're all on the roadmap, and they all require this foundation.

A completely redesigned UI: Rolling out across all modules in Q2, the new interface is modern, responsive, and built for everyone from power users to occasional operators. It looks like software built in 2026, because it was.

Our Commitment: Aggressive Innovation, Every Release

Where we are now is a milestone, but it's not a destination. We've built a platform that lets us move fast—and we intend to.

Every release, cloud customers will see new features, performance improvements, and capabilities that would have taken years to deliver in the old model. We've expanded our global support team so that no matter where you are, there's someone available who understands your environment and can help you get the most out of the platform.

And we've invested in transparency: new customer dashboards give you visibility into support tickets, escalations, and the status of your requests. No more black boxes.

Why Now?

The media industry doesn't stand still. Our customers  are being asked to do more with less. AI is moving from buzzword to operational necessity. The companies that thrive will be the ones with software that evolves as fast as their business does.

We've spent the last 18 months making sure Xytech is that software.

If you're ready to talk about what the new Xytech means for your operation—whether that's a migration from on-prem, a move from ScheduALL, or just exploring what's possible—we'd love to hear from you.